Privacy Policy

This document sets out the revised privacy policy of Hardie Polymers Limited under GDPR, in relation to the services we offer and also our website located at www.hardiepolymers.com or www.hardie-polymers.co.uk

This privacy policy explains how we use any personal information we may collect about you:

Topics:

• What information do we collect about you?
• How will we use the information about you?
• Marketing
• Access to your information and correction
• Use of Cookies
• Links to other websites
• Changes to our privacy policy
• How to contact us

What information do we collect about you?

When you interact with us directly or through our website or related services, we may collect information from you however we only collect, retain, and process data that is essential for the fulfilment of customer contracts and enquiries. We do not collect, retain, or process any sensitive personal data.

The personal data collected, retained and processed includes first and surname, phone numbers, email address, mailing address and organisation URL. We may retain any other information provided to us which specifically relates to the sales contract in place.

Where you have registered with any part of our website, we may hold your registration details on file and use such information for the purposes of administration of your registration. You or we may cancel that registration at any time, on notice by e-mail to the other.

IP addresses are numbers which uniquely identify the computers of persons using the internet. We monitor the IP addresses of computers accessing this website, and use such information to analyse trends, administer the website, track users’ movements and gather demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

We are the sole owner of the information collected on our website. We will at all times control and be responsible for such information. Hardie Polymers will not pass the information we hold about you to any business or organisation outside of Hardie Polymers Limited as set out in this Privacy Policy.   We may employ the services of a third party to help us in certain areas, such as website hosting and maintenance. In some cases, the third party may have access to your information. At all times, however we will be responsible for the use of your information.

How will we use the information about you?

We need to collect information about you in order to process your order, manage your account and to email you about other products we think may be of interest to you.

We may process your personal information for our legitimate business interests.  “Legitimate interests” means the interests of our company in conducting and managing our business to enable us to give you the best service/products and the best and most secure experience. For example, we have an interest is making sure our marketing is relevant for you, so we may process your information to send you marketing that is tailored to your interests.

If you do not wish to receive this information you may unsubscribe at any time.

The amount and type of information we receive depends on how you use this site. You do not have to give us any personal information in order to use most of this website. To enable you to take advantage of some of the services offered by our website we may need information from you such as your name and e-mail address.

In such case you agree that we may keep such information on file, and that we use such information to answer any individual questions or queries you raise.

Marketing

We would like to send you information about products and services which may be of interest to you.

You may opt out from our marketing communications at any time.

From time to time we use Google and Facebook Re-marketing services to advertise online. Third party vendors and Google may use cookies to serve advertisements to you on other websites if you have previously visited our website.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Use of Cookies

Cookies are pieces of information that a website transfers to an individual’s computer for record keeping purposes so that we can track website and user activity. Use of cookies helps us to track the interests of our users and to subsequently improve and update the website. You agree to cookies being stored on your computer and used for such purposes. However, you may prevent the use of cookies by configuring your web browser accordingly. However, it is possible that some parts of the website will not function if you do so.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

For information about how you can opt out of Google’s use of cookies, visit Google’s Ads Settings. Alternatively, you can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt out page.

Links to other Websites

This website contains links to other websites. We are not responsible for the privacy practices or the content of such websites. This privacy policy applies solely to Hardie Polymers and the information collected from use of our website.

We take all appropriate steps to protect the information that you send to us. If you send that information via the Internet or by e-mail you should be aware that it may not be completely secure from interception. We are not responsible for the actions of any third parties who may intercept your Internet or e-mail communications.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 04 August 2023.

How to contact us

You may request details of personal information we hold about you. Please send such requests to the Managing Director. Hardie Polymers Limited, Cadder House, 160 Clober Road, Milngavie, Glasgow, G62 7LW.

If you wish, we will correct, update or remove your details.